Dashboard
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Connected Apps
Each app uses its API key to send tickets to this dashboard. Add the key to the app's environment variables.
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Integration Guide
To connect an app to this dashboard, add the following to the app's support submission endpoint:
// After saving the support message locally, forward to dashboard:
fetch('YOUR_DASHBOARD_URL/api/hooks/ticket', {
method: 'POST',
headers: {
'Content-Type': 'application/json',
'X-API-Key': 'YOUR_APP_API_KEY'
},
body: JSON.stringify({
externalId: localMessageId,
tenantId: tenantId,
fromEmail: userEmail,
fromName: userName,
type: 'message', // or 'bug'
subject: subject,
body: messageBody
})
});